Some businesses have withstood the test of time because they are adopters of technology evolution. Take for example the shipping industry which uses technology for the delivery of goods. The use of technology within the shipping industry has created huge improvements in supply chain management (SCM). Shipping has evolved because of globalization and e-commerce. Computer technology and the internet aid in reducing and eliminating geographical limitations of the past. The technology used today, like GPS, SCM applications, and real-time tracking has set a standard that is expected and allows businesses to operate worldwide.
Advancements in technology will continue to improve the shipping industry. Major shipping companies like UPS, FedEx, and DHL are incorporating the use of drone technology and autonomous machines within their organizational processes which would not be a consideration without improvements in machine learning (ML), artificial intelligence (AI), cloud technology and edge computing. Within ten years’ time, AI and networking advancements will increase the shipping industry’s use in robotics, driverless fleets, and drones.
And while machines may replace humans performing some tasks in the shipping industry it will not replace the employees who need to support those computers, systems, and hardware that perform those tasks. This is why it is important for employees to be computer literate and understand how hardware, software, and operating systems work and how it contributes to the overall success of the organization.
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